SkyFluent: Global CRM Solutions Provider

About SkyFluent: SkyFluent helps businesses develop their CRM plans and harmonize them with various cloud technologies per their requirements. They focus on delivering impeccable customer relations experience and automating sales team communication so multiple teams can share information quickly. SkyFluent also helps implement marketing strategies for businesses so that SMEs can improve their market share.

Over the years, we have worked with various clients as a Zoho consulting partner, offering them customized services. However, when the client approached us with their requirement, we conducted industry and target audience research to understand the business pain points firsthand. The research helped us understand the client's issues and the target audience's concerns. Once we understood the challenges we needed to address, we moved on to developing the project strategy.

We went ahead with the agile development methodology to ensure quick development, quality, and client feedback to make the website impressive. Every stage of the development process was planned and discussed with the client to avoid any fundamental mismatch in deliverables. Once the deliverables were agreed upon, we created a blueprint based on the scope.

Having set the plan and scope, we quickly assembled a team of expert Zoho software consultants with experience to deliver the project on time. We ensured that each team member had a profound experience in delivering Zoho CRM integration and consultation services in the past.

Without wasting any time, our team began working on the project.

According to the project execution strategy, we began working on developing the website for the client. Our focus was ensuring the best experience for both users and admins of the website to take full advantage of the website. The theme was customized to make it intuitive and easy to navigate. The theme customization focused on usability and visual appeal.

After finalizing the design, the development process went into full swing. To deliver the best experience for everyone, we endowed the website with various features that make the site easy to access, use, and manage. We also added a few plugins to the site for various purposes that helped the website improve its functionality extensively. All this has been done keeping in mind the multilingual support that the website was also going for. We added Yoast SEO and many other performance-related plugins to make the site SEO easy. Our Zoho consulting services also included hosting the website on GoDaddy and using GitHub for version control.

Before letting the site go live, we tested it extensively on diverse technology platforms and environments for trouble-free user experience and website management.

Since launching the website, the client has observed better engagement and increased sessions and session time. This has helped them improve their conversion rate as well. One of the biggest changes happened with the number of international clients that turned up on their website due to the multilanguage support that the website offered.